Terms & Conditions

Terms & Conditions.


  1. All work is accepted under the condition that it is original and the owner has the rights to the copyright or has written consent from the copyright owner.
  2. It is the customer’s responsibility to ensure materials they supply do not breach the “Copyright, Designs and Patents Act 1988”.
  3. It is the customer’s responsibility to give clear instructions for running order for orders that include more than one item, if instructions are not clear then the work may be returned undone.
  4. We reserve the right to refuse any work if we believe that the owner does not own the copyright.
  5. All listed prices exclude postage charges.
  6. Full payment should be included with the order unless prior arrangements have been made & agreed.
  7. Any faults or problems with the work done should be reported within 5 working days of receiving your order.
  8. All faulty work will be redone immediately if found to be faulty on our equipment.
  9. It is the customer’s responsibility to ensure that their equipment is compatible with the recording media used.
  10. We will not be held responsible for any delay or failure to deliver material to customers caused by circumstances beyond our control.
  11. We will make every effort possible to ensure the quality, integrity, and performance of all Video’s, DVD’s & Blu-ray’s duplicated and produced.
  12. Only high quality media is used, and not only are quality controls applied at each stage of  duplication procedures, all completed Video’s, DVD’s & Blu-ray’s are sampled and tested at the end of the duplication run.
  13. Any information about us, our customers, our procedures and our customers products, financial and business information shall be treated as confidential.
  14. No variation of these terms and conditions will be valid unless agreed in writing.
  15. These terms and conditions, and the documents and agreements (electronic or otherwise) referred to herein set out the entire agreement between the company and each customer.
  16. We reserve the right to amend or change any prices or services without prior notice at any time.
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