Terms & Conditions
Terms & Conditions.
- All work is accepted under the condition that it is original and the owner has the rights to the copyright or has written consent from the copyright owner.
- It is the customer’s responsibility to ensure materials they supply do not breach the “Copyright, Designs and Patents Act 1988”.
- It is the customer’s responsibility to give clear instructions for running order for orders that include more than one item, if instructions are not clear then the work may be returned undone.
- We reserve the right to refuse any work if we believe that the owner does not own the copyright.
- All listed prices exclude postage charges.
- Full payment should be included with the order unless prior arrangements have been made & agreed.
- Any faults or problems with the work done should be reported within 5 working days of receiving your order.
- All faulty work will be redone immediately if found to be faulty on our equipment.
- It is the customer’s responsibility to ensure that their equipment is compatible with the recording media used.
- We will not be held responsible for any delay or failure to deliver material to customers caused by circumstances beyond our control.
- We will make every effort possible to ensure the quality, integrity, and performance of all Video’s, DVD’s & Blu-ray’s duplicated and produced.
- Only high quality media is used, and not only are quality controls applied at each stage of duplication procedures, all completed Video’s, DVD’s & Blu-ray’s are sampled and tested at the end of the duplication run.
- Any information about us, our customers, our procedures and our customers products, financial and business information shall be treated as confidential.
- No variation of these terms and conditions will be valid unless agreed in writing.
- These terms and conditions, and the documents and agreements (electronic or otherwise) referred to herein set out the entire agreement between the company and each customer.
- We reserve the right to amend or change any prices or services without prior notice at any time.
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